Remote Opportunity
Possible temp to hire opportunity.
Hours: 9:30a-6p MST/ 10:30a-7p CST
The Coordinator will be responsible for executing logistics for onsite and virtual medical education events and ensuring that commitments are met on-schedule and within budget. In addition, Coordinators are also responsible for:
- Maintaining consistent communication with sales representatives, faculty and internal staff throughout the meeting planning process
- Performing a variety of complicated tasks
- Exercising a wide degree of creativity and latitude
Primary Duties and Responsibilities:
- Coordination of onsite and virtual meetings
- Daily phone and email support up to and including communication with sales representatives and faculty
- Run various report to manage workload effectively and efficiently
- For onsite meetings, individual will partner with other supplier partner to ensure onsite needs are met
- Setting up virtual credit cards for dinner meetings
- Communication with Clients and Faculty
- Review documents for accuracy/ensure compliance requirements are met
- Ensuring all meeting materials are complete, accurate and delivered to the necessary recipients on a timely basis and ensure SLAs are met
- Work closely with other team members to ensure successful execution of meetings
- Help the sales force with troubleshooting issues and answering questions
- Manage a very active after-hours duty officer support line
- Post program follow-up to ensure the team has the data necessary for proper close out of a program
- Adherence to various policies (i.e. Confidentiality, sensitive communication, intellectual property)
- Competency Requirements:
- Excellent interpersonal skills
- Superior customer service and organizational skills
- Ability to handle a high call and program volume
- Exceptional attention to detail
- Good oral and written communication skills as well as focused listener
- Ability to prioritize, multi-task and to work under tight deadlines
- Demonstrate ability to work in a fast-paced environment
- Ability to work flexible schedules and/or extended hours to meet clients’ business needs
- Proficiency in MS-Office, Word, Excel, and Gmail Suite Workspace
- Other Education/Skills Experience Desired:
- High School or equivalent
- College Degree Preferred
- 5 years’ experience in field or related area
